Assitant Manager.

Sub Role

Executive

Description

1.Assist the Retail Store Manager in planning and implementing strategies to attract customers

2.Coordinate daily customer service operations (e.g. sales processes, orders and payments)

3.Track the progress of weekly, monthly, quarterly and annual objectives

4.Monitor and maintain store inventory

5.Evaluate employee performance and identify hiring and training needs

6.Supervise and motivate staff to perform their best

7.Coach and support new and existing Sales Associates

8.Monitor retail operating costs, budgets and resources

9.Suggest sales training programs and techniques

10.Communicate with clients and evaluate their needs

11.Analyze consumer behavior and adjust product positioning

12.Handle complaints from customers

13.Research emerging products and use information to update the store’s merchandise

14.Create reports, analyze and interpret retail data, like revenues, expenses and competition

15.Conduct regular audits to ensure the store is functionable and presentable

16.Make sure all employees adhere to company’s policies and guidelines

17.Act as our store’s representative and set an example for our staff

Job Details